Okay, I admit it, I eat at McDonald’s. Not all the time. Not even often. But this morning, I went to the Mickey Dee’s on Mayfield near Green.
While standing in line, I saw an older employee chew out a younger one for a minor error. Apparently he handed the wrong order to someone at the drive thru. I’m surprised that doesn’t happen more often with those double drive thru’s. This gal carried on in front of other employees and customers. For a franchise that specializes in “service with a smile” it was an unpleasant awkward moment for everyone there. The guy in line behind me muttered “Christ, what’s her damage, is she on the rag?” But the employee looked too old for that option.
This woman was really unprofessional. Grant you this is McDonald’s not some suit & tie office or even a fancy restaurant. But the poor kid who didn’t look a day over 17 didn’t need to be embarrassed in front of a dozen people for a common mistake. I’m not saying don’t correct the error and offer advice. But show a LITTLE consideration!
